Paintball Australia Pty Ltd – Skirmish Samford Paintball
Privacy Policy

PRIVACY POLICY

We respect the privacy of all people with whom we conduct our business. We provide this Privacy
Policy so that they may be able to understand the basis on which the information that we gather
about them is collected, used, stored and disclosed.
We are committed to protecting the personal information we collect from you. As a result we have
taken steps to ensure that your privacy is protected to the best of our ability and this protection is
outlined in this Privacy Policy.

Privacy Act and Australian Privacy Principles

To ensure that we protect your privacy Paintball Australia Pty Ltd, as our minimum, complies with
the Privacy Act 1988 (Cth) (Privacy Act) and the Australian Privacy Principals (APPs), which govern
the way in which we manage your personal information. This policy, in accordance with the APPs,
sets out how we collect, use, disclose and otherwise manage personal information about you.
Paintball Australia Pty Ltd abides by the 13 APPs as the minimum guidelines for its Privacy Policy
and will go above and beyond those minimum requirements wherever we are able to.

Collection

Types of information collected:
We may collect and hold personal information about you, that is, information that can identify
you, such as your name, address, email address, phone number, DOB, and other contact details
when you submit enquires, make bookings, participate or when you download and register to use
the Skirmish Samford Paintball Smartphone Application.

Purpose of collection

Generally, we will collect and use your personal information for one or more of the
following reasons:
 To respond to the enquiry you have made;
 Providing services to you or someone else you know;
 Undertaking various activities required by law;
 Providing you with information about us;
 Facilitating our internal business operations, including the fulfillment of any
legal requirements; and
 Analyzing our services and customer needs with a view to developing new and/ or
improved services
The personal information we collect about you is reasonably necessary for one or more of
our functions.

Methods of collection

Generally we only collect your personal information if you have emailed us through an enquiry
or called us to enquiry or request our services or participate or have registered to use the
Skirmish Samford Paintball Smartphone Application. Personal information may be collected
directly from you through the internet, via email or through a telephone conversation with you.
Failure to provide information
If the information you provide to us is incomplete and/or inaccurate, we may be unable to
provide you with the services you, or they, are seeking.
Internet users
If you access our website or Skirmish Samford Paintball Smartphone Application, we may collect
additional personal information about you in the form of your IP (Internet Protocol) address and
domain name. Also, our website uses cookies. The main purpose of cookies is to identify users
and to prepare customized webpages for them. Cookies do not identify you personally, but they
may link back to a database record of when you visited our website and what pages you view so
that we may assist you more effectively.

Use and Disclosure

Generally, we only use and disclose personal information about you for the purposes for which it
was collected (as set out above) and for billing. Although, we may disclose personal information
about you to service providers, who assist us in providing the services you have requested. All
our service providers are located in Australia and they are also required to comply with the APPs
if they are considered an entity under the Privacy Act.
We will only provide your information to our service providers or a court/tribunal when:
 We have your express or implied consent;
 It is necessary to disclose your information to provide the service you have requested;
 We are legally and reasonably obliged to assist or co‐operate with agencies performing
law enforcement related activities in the performance of their functions; or
 It is a ‘permitted general situation’ or ‘permitted health situation’ as required under the
Privacy Act.

Security

We store your personal information using Cloud based storage systems. The security of your
personal information is important to us. We take all reasonable measures to ensure that your
personal information is stored safely to protect it from misuse, loss, unauthorized access,
modification or disclosure, including electronic and physical security measures.
Where Paintball Australia Pty Ltd has information that is no longer needed or no longer required
to be used under Australian law, and it is not required by a court or tribunal, then reasonable
steps to destroy or de‐identify that personal information will be taken.

Access and Correction

You may access the personal information we hold about you, upon making a written request to
the address indicated below. We will provide you with access to the information requested
within a reasonable period after your request is made and we may charge you a reasonable fee
for processing your request. We may also decline a request for access to personal information
where we are of the opinion that your request falls within one of the grounds stated in
Principle 12 of the APPs.
If, upon receiving access to your personal information or at any other time, you believe the
personal information we hold about you is inaccurate, incomplete or out of date, please notify us
immediately. We will take reasonable steps to correct the information so that it is accurate,
complete, relevant, not misleading and up to date. If for any reason we refuse to correct your
personal information as requested by you we will provide you with written reasons as to why we
have chosen not to do so.
In the event you wish to have your personal information removed from our database you may do
so by making a written request to us. We will remove your information within a reasonable time
except if there are any outstanding issues relating to your relationship with us.

Links to other websites

Our website may contain links to other web sites. We are not responsible for the privacy
practices of linked websites and so linked websites are not subject to our privacy policies and
procedures.

Inquires or Complaints

If you have any inquires or complaints about our privacy policy or the way in which we handle
your personal information, please contact our privacy officer at:
Paintball Australia Pty Ltd
Po Box 164 Mudgeeraba QLD 4213
admin@skirmishsamford.com.au

More Information

For more information about privacy you can visit the Office of the Australian Information
Commissioner’s web site at www.privacy.gov.au